opcycWFM - YOUR Workforce Management
opcycWFM performs significantly better than other WFM systems. opcycWFM is the most operational, configurable and best priced WFM suite on the market. You do not simply get a WFM tool, but your WFM suite for your company and this already by configuration and not only by expensive customising. Why should you also customise your company to a software? opcycWFM is available as On Premises Solution and as Cloud Computing Service. opcycWFM has been developed from the perspective of intelligently managed optimised operations and combines this approach with the glasses of the responsible management of customer service centres. And also because opcycWFM is the only WFM suite on the market that was developed from Operations, the wishes and concerns of your employees are equally important.
Of course, opcycWFM must also face competition as a matter of principle. No problem: With a total of 6 functional areas, not only tasks such as forecasting, shift planning and shift staffing are covered, but of course all the essential processes that characterize the daily operations of customer service centers. This includes intraday control as well as an employee portal.
opcycWFM is available at monthly rental costs both as an on-premises and a cloud solution. opcyc WFM is a high-performance WFM suite in the BASE and PLUS versions with a range of functions comparable to those offered by competitors - in terms of performance they already stand out. The functional and performance range of the PRO version is even higher. The price/performance ratio of all versions is unrivalled!