opcycWFM - THE Workforce Management

opcycWFM performs significantly better than other WFM systems. One example is the opcycABSENCE module. Not only does it manage and design holiday planning, but it also manages holiday quotas for you - intelligently and with absolute practical relevance! No other WFM currently offers this on the market. opcycWFM is available as an On Premises solution and as a Cloud Computing Service. opcycWFM was developed from the point of view of intelligently managed optimized operations and combines this approach with the perspective of the responsible management of customer service centers.

Of course, opcycWFM must also face competition as a matter of principle. No problem: With a total of 6 functional areas, not only tasks such as forecasting, shift planning and shift staffing are covered, but of course all the essential processes that characterize the daily operations of customer service centers. This includes intraday control as well as an employee portal.

opcycWFM is available at monthly rental costs both as an on-premises and a cloud solution. opcyc WFM is a high-performance WFM suite in the BASE and PLUS versions with a range of functions comparable to those offered by competitors - in terms of performance they already stand out. The functional and performance range of the PRO version is even higher. The price/performance ratio of all versions is unrivalled!

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