opcycWFM - Software

opcycWFM - YOUR Workforce Management

opcycWFM performs significantly better than other WFM systems. opcycWFM is the most configurable WFM solution on the market. You don't get a WFM tool, but your WFM suite for your company and that already through configuration and not only through customizing. Why should you also adapt your company to software? opcycWFM is available as On Premises solution and as Cloud Computing Service. opcycWFM has been developed from the perspective of intelligently managed optimized operations and combines this approach with the glasses of the responsible management of customer service centers.

opcycWFM - Functional areas

Of course, opcycWFM must also face competition as a matter of principle. No problem: With a total of 6 functional areas, not only tasks such as forecasting, shift planning and shift staffing are covered, but of course all the essential processes that characterize the daily operations of customer service centers. This includes intraday control as well as an employee portal.

opcycWFM - Licensing costs

opcycWFM is available at monthly rental costs both as an on-premises and a cloud solution. opcyc WFM is a high-performance WFM suite in the BASE and PLUS versions with a range of functions comparable to those offered by competitors - in terms of performance they already stand out. The functional and performance range of the PRO version is even higher. The price/performance ratio of all versions is unrivalled!