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Latest news

March 3, 2023

Great success at the CCW 2023 industry trade fair

After the pandemic years of 2021 and 2022, CCW 2023 took place again with a new freshness. Reason enough for opcyc to also show a presence. According to the trade fair organiser, around 6,500 trade visitors attended CCW2023 from 28 February to 2 March. The CCW thus continued at the pre-Corona level. Even in the pandemic years, opcyc has grown both above plan and more than the market, continuously expanding its market position.

"We deliberately went into CCW 2023 as an exhibitor with no expectations. We didn't want to be accused of not having given presence a chance in the coming year '24," says Ralf Thomas, Managing Director of opcyc. "We are therefore very pleased about the great success of CCW 2023 and are sure that we will be able to accelerate our growth with it. A presence trade fair geared towards class instead of mass offers considerable advantages especially to manufacturers of solutions with high performance depth compared to manufacturers trimmed to the brand," Thomas continues.

With opcycWFM, the most configurable, operative and best-priced WFM suite with personnel administration and time management was presented at CCW 2023 to a trade audience interested in precisely this performance promise.

"As the only WorkForceManagement solution that was not created on the green table, opcyc was able to show what really matters when assessing the depth of performance of a WFM software in seamless live demonstrations at CCW 2023." summarises Ender Tezel, also Managing Director of opcyc, and adds "Our strategy of offering the most operational WFM solution is working perfectly. Technical implementation has become a mere basic requirement, the only decisive factor in today's complexity of WFM is the depth of performance and the operational solution competence!"

opcycWFM has been used continuously by more and more customers for years and is constantly being expanded by the Hamburg software house with a high level of operational competence.

About opcyc GmbH:

opcyc GmbH, founded in 2011, laid the foundation for the WFM suite back in 2004 under the influence of one of the leading German customer service providers. With the software opcycWFM, which was developed out of the operational practice, opcyc offers one of the most powerful systems for planning and controlling of customer service centers. opcycWFM supports all workforce management processes: Forecast, shift and resource planning, operational control, time management, reporting and analysis. With the opcycDOCS module, opcyc also makes the first operative back office control possible.

With opcycWFM, opcyc stands for the operative, configurable and affordable workforce management with personnel administration and time management for customer service centers of all sizes. Among opcyc's customers are banks, customer service and eCommerce service providers, insurance companies, technology, event and tourism companies, energy providers.

Archiv 2022

Here you will find our essential news of the year 2022.

 

Archiv 2021

Here you will find our main news for the year 2021.

Archiv 2020

Here you will find our main news for the year 2020.

Downloads

The latest news are also available here as files for download.

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opcycWFM expands HomeOffice feature

Date-881Monday, 29 March 2021 11:35

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opcyc with economic momentum into the future

Date-879Monday, 15 March 2021 12:50

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opcycWFM can do home office

Date-825Monday, 11 January 2021 22:34

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opcyc equips opcycWFM with important GDPR feature.

Date-563Wednesday, 16 September 2020 14:49

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opcyc underpins the claim of the operational WFM solution: competitive advantages in one fell swoop

Date-485Thursday, 04 June 2020 10:56

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opcyc draws first full-year balance sheet: Best year in company history

Date-487Wednesday, 08 April 2020 10:56

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opcyc at the CCW 2020 from 02 - 04 March 2020 in Berlin

Date-489Saturday, 28 March 2020 09:56

Archiv 2019

Here you will find our main news for the year 2019.

Archiv 2018

Here you will find our main news for 2018.

Archiv 2017

Here you will find our main news for 2017.

 

Archiv 2016

Here you will find our main news for 2016.

Archiv 2015

Here you can find our most important news of the year 2015.

 

Archiv 2014

Here you will find our main news for 2014.

 

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