Workforce Management WFM
opcycWFM - the configurable, the operational, the affordable WFM
Focus on workforce management and digitalisation of employee-related planning and control processes.
Our WFM suite supports your company in deploying your valuable resources in a more targeted, economical and employee-friendly way, while reducing the manual and personnel-intensive share of administrative activities to a minimum. Companies of all sizes in over 15 countries use the opcycWFM software we have developed to manage, plan, control and productively deploy their employees efficiently, even in a highly complex environment, taking maximum account of the wishes and concerns of your employees.
The configurable, the operational, the affordable workforce management for service centres from 20 to 20,000 employees.
opcycWFM accompanies your planning, your control and your personnel processes. opcycWFM is the holistic workforce management that helps to intelligently run through the operating cycle of daily operations and does not require complex adjustments, but is configurable by itself like no other WFM solution. If you want to feel every day that the WFM manufacturer understands you, there is no way around opcycWFM.
op like operations
Process-oriented WFM with a lot of operational experience.
opcycWFM was not created on a green table. The development of opcycWFM has been accompanied from day one by experts with many years of operational experience. At opcyc, no one imagines that they understand their operations better than you do ... but we understand the trade! And you can see that in every aspect of opcycWFM. opcycWFM can do operations!
cyc like cycle
Intelligently designed WFM ensures an optimal cycle of planning & control
The operational cycle of planning & control needs to be understood. Project, team, processing times, training, different skills, forecast, events, shift planning, shift staffing, production start, absences, productivities, intraday forecast, ever-changing parameters. opcycWFM intelligently supports this operational cycle.
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